MML Investors Services, LLC

MML Investors Services, LLC

A subsidiary of Massachusetts Mutual Life Insurance Company


1295 State St.

Springfield, MA 01111

(800) 542-6767

Clearing firm: National Financial Services LLC

No. advisers: 7,207

AUM: $207,349,627,000

Year founded: 1981

Year end: Dec. 31

No. of retail offices: 1,427

For More Information

CEOJohn Vaccaro
Top ExecutiveWendy Benson
Recruiting ContactRenee Sherman
(413) 744-1626

Katie Martineau
Compliance ContactSusan Scanlon
(413) 744-1515
Marketing ContactJennifer Rutley
(413) 695-4311
Technology Operations ContactThomas Bauer

Recruitment & Staffing

2019 2018 2017
No. of reps7,2077,3167,714
No. of reps, male
No. of reps, female
No. of producing reps8,3368,4248,628
No. of producing reps, male
No. of producing reps, female
No. of reps producing $100K-$499K /year2,2152,2421,936
No. of reps producing $500K+ /year389359211
No. of CFPs000
No. of full-time employees588731554
No. of fee-based advisers served5,2915,3605,964
Average payout per rep, per year$113,712$109,529$82,864
Avg. annual production of top 20% reps$415,236$393,111$290,715
Total payout, per year$947,905,723$922,669,347$714,955,820
Cost of E&O insurance per rep, per year$760$760$760
Affiliation fees charged per rep, per yearNonenoneNone
Affiliation fee coverage
$0-$249,999 $250K-$499,999 $500K-$749,999 $750K-$999,999 $1,000,000+
Mutual funds 40%-80% 80%-82.5% 82.5% 82.5% 82.5%
Insurance 40%-80% 80%-82.5% 82.5% 82.5% 82.5%
Variable annuities 40%-80% 80%-82.5% 82.5% 82.5% 82.5%
Limited parterships 40%-80% 80%-82.5% 82.5% 82.5% 82.5%
Securities 40%-80% 80%-82.5% 82.5% 82.5% 82.5%
2019 2018 2017
Total revenues$1,184,702,241$1,126,611,001$1,050,377,000
Commission revenues$688,977,797$678,228,768$665,538,647
Securities revenues$18,892,231$17,848,024$16,923,979
Securities revenues: Stocks$6,208,823$4,371,744$5,221,684
Securities revenues: Bonds$672,441$913,858$778,956
Securities revenues: ETFs
Securities revenues: Other$12,010,968$12,562,422$10,923,339
Mutual fund revenues$178,473,946$181,967,273$189,589,843
Annuities revenues$449,091,120$438,985,380$415,829,432
Annuities revenues: Fixed$10,870,079$972,560$425,201
Annuities revenues: Variable$449,091,120$438,012,820$415,404,231
Annuities revenues: Other
Insurance revenue$38,665,182$34,865,846$39,050,262
Insurance revenues: Life$38,665,182$34,388,476$38,805,835
Insurance revenues: Disabilities
Insurance revenues: LTC$877,358$477,370$244,427
Insurance revenues: Other0
Alternative revenues$3,855,317$4,562,245$4,145,131
Alternative revenues: Hedge funds
Alternative revenues: Managed futures
Alternative revenues: Private placements
Alternative revenues: REITs
Alternative revenues: Other$3,855,317$4,562,245$4,145,131
Other commission revenues00
Fee revenues$484,342,333$443,746,613$380,594,409
Fee revenues: Rep-managed accounts$84,096,720$83,425,535$77,159,165
Fee revenues: Firm-managed accounts00
Fee revenues: Outside-managed accounts$382,088,443$343,508,294$289,953,873
Fee revenues: Other$18,157,170$16,812,784$13,481,371
Total revenues: Other$11,382,111$4,635,620$4,243,944
2019 2018 2017
Total account assets$207,349,627,000$181,600,000,000$198,900,000,000
Fee-based assets$53,449,627,000$41,800,000,000$42,600,000,000
Fee-based assets: Clearing firm$34,852,627,000$25,600,000,000$24,500,000,000
Fee-based assets: Advisory firm platforms00
Fee-based assets: Third-party money managers$18,597,000,000$16,200,000,000$18,100,000,000
Fee-based assets: Other00
Total account assets: Other$153,900,000,000$139,800,000,000$156,300,000,000
Average assets per rep$28,770,588$24,822,307$25,784,288

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Social Media & Mobile
Software Offered
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CRM Salesforce CRM (
Document management
Financial planning eMoney360 (eMoney Advisor)
Business Enterprise Institute
Portfolio management Envestnet (Envestnet)
Portfolio rebalancing
Offers robo-advisory platform?N
If not, when plans to offer a robo-platform0-6 months
Robo-advice services offered
How robo-platform developed
Charge for robo-advisory services?
  • N/A = Not available
  • N/D = Not disclosed
  • — = Information not available or not disclosed

All 2011-2016 recruitment and staffing data is as of Dec. 31 in the calendar year displayed. Prior year recruitment and staffing data is as of Sept. 30. All financial figures are for firms' year end, unless noted.

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